# Alegra and WhatsApp to invoice without leaving the chat.

URL: https://www.elocuenti.com/en/integrations/alegra

The Alegra integration connects your DIAN electronic invoicing to Elocuenti: the invoice is issued through Alegra and reaches the customer over WhatsApp the moment the sale closes or the payment is confirmed inside the chat itself, with no extra step.

## What the Alegra integration does

- **DIAN electronic invoicing** Every sale you close in Elocuenti can issue its DIAN electronic invoice through Alegra, with no duplicate data entry.
- **Delivered straight over WhatsApp** The customer gets the invoice in the same conversation where they bought, instead of waiting on a separate email.
- **Billing concepts** You define the billing concepts you use and Elocuenti applies them on every invoice, with nobody typing them by hand.
- **Manual or scheduled issuance** Invoice as each sale closes or schedule issuance to match your billing cycle, whichever fits your business.
- **A test environment before production** Issue in Alegra's test environment before moving to production, to validate the format without touching your real numbering.
- **Invoice list with XML and PDF** Every invoice is available with its XML and its PDF, ready to resend or look up whenever you need it.

## What businesses use Alegra with Elocuenti for

- **Invoicing the moment payment lands** When the customer pays through Elopay inside the chat, the invoice goes out at the same time as the confirmation.
- **Resending an invoice without digging through email** The customer asks over WhatsApp and the agent resends it from the same conversation history.
- **Closing the loop on a recurring sale** Subscriptions or periodic charges get invoiced with no admin team issuing them one by one.

## How Alegra connects to Elocuenti

- **Connect your Alegra account.** Authorize access from the Elocuenti dashboard and define your billing concepts.
- **Test in the test environment.** Issue a few test invoices to validate the format before moving to production.
- **Invoices come from the conversation.** Every sale or payment in the chat can trigger the electronic invoice.
- **The customer gets it on WhatsApp.** The XML and the PDF land in the chat, with no need to check an email inbox.

## Invoicing with Alegra alone vs with Elocuenti

What changes when the invoice is issued and delivered from the same sales conversation.

| Aspect | Alegra alone | Alegra with Elocuenti |
| --- | --- | --- |
| Issuing the invoice | Someone generates it by hand after the sale | It's triggered by the sale or payment in the chat |
| Delivery to the customer | By email, separate from the sales conversation | Over WhatsApp, in the same conversation |
| Recurring billing | Issuing one at a time each cycle | Invoiced together with the periodic charge |
| Looking up an old invoice | Searching email or Alegra | The agent resends it from the chat history |

## DIAN e-invoicing, built for Colombia

This integration issues electronic invoices under DIAN rules and is available in Colombia, where Alegra operates as an invoicing platform.
If you already invoice with Alegra, you don't switch systems: Elocuenti connects to that account and uses your numbering, your concepts and your existing rules.

## The invoice closes the sale in the chat

Selling and collecting over WhatsApp loses its point if the invoice arrives through another channel: that's why the Alegra integration delivers the XML and the PDF in the same conversation.
That holds for a one-off sale and for a recurring charge alike: the customer has the sale, the payment and the invoice in one place, with nothing to look up elsewhere.

## Keep reading

- Electronic invoicing: DIAN invoices issued and delivered from Elocuenti.
- Siigo: The other electronic invoicing platform connected to Elocuenti.
- Elopay: Collect inside the conversation before the invoice goes out.

## Frequently asked questions about Alegra and WhatsApp

- **Do I have to migrate my invoicing to another platform?** No, Elocuenti connects to your existing Alegra account and uses your usual numbering and concepts.
- **Can I test before invoicing in production?** Yes, you can issue invoices in Alegra's test environment before moving to real numbering.
- **Does the customer get the invoice without leaving WhatsApp?** Yes, the XML and the PDF arrive in the same conversation where they bought or paid.
- **Does it connect to my ERP, store or CRM?** Shopify, HubSpot, Yango Fleet, Alegra and Siigo connect natively. Any other system you already use connects too, and the agent queries it in real time.