# Google Sheets for saving WhatsApp leads.

URL: https://www.elocuenti.com/en/integrations/google-sheets

The Google Sheets WhatsApp integration is the connection that sends every lead and every piece of data Elocuenti's agent captures in the conversation straight to your spreadsheet, with nobody copying it by hand, exporting a file or opening a separate report.

## What the Google Sheets integration does

- **Every lead in your sheet** When someone writes in for the first time, their contact details land in a row of your Google Sheets.
- **Completed goals** When the agent captures a piece of data you set as a goal, it's added as a column in the same sheet.
- **Nothing to export** There's no export button or file to download: the sheet updates on its own with every conversation.
- **One row per conversation** The order you already use in your sheet stays put: every new lead adds a row instead of replacing the ones before it.
- **Fits your existing process** If your team already works on that sheet with filters, formulas or colors, it keeps working the same way.
- **No waiting on a report** You don't wait for a weekly summary to see a new lead: it shows up in the sheet as soon as it's captured.

## What businesses use it for

- **Replacing manual copying** The team stopped typing in every lead by hand from their phone: now it lands in the sheet on its own.
- **Feeding an existing report** The sheet feeds into the dashboards or formulas the business already had set up before using Elocuenti.
- **Sharing with people outside Elocuenti** A partner, an accountant or an outside vendor checks the sheet without needing access to the dashboard.

## How Google Sheets connects to Elocuenti

- **Connect your Google account.** Authorize access from your Elocuenti dashboard in a couple of clicks.
- **Choose the destination sheet.** It can be a new sheet or one your team already uses to track leads.
- **Define what gets saved.** Choose whether it's every lead, every captured goal, or both, based on what you need.
- **The sheet fills itself.** From then on, every qualifying conversation adds its row with no manual work.

## Saving leads without Elocuenti vs with Elocuenti

What changes when every WhatsApp lead lands in your sheet on its own.

| Aspect | Without Elocuenti | With Elocuenti |
| --- | --- | --- |
| Lead logging | Someone copies the number and name by hand | Every lead is added to the sheet on its own |
| Captured data | Written down from memory of the chat | Lands in its column as soon as the agent captures it |
| Transcription errors | A mistyped number gets lost | The data passes through exactly as the agent captured it |
| Team time | Minutes spent per new lead | Zero minutes per lead |
| Third-party access | They need access to the whole dashboard | They only see the sheet, nothing else in Elocuenti |

## Every captured goal gets its own column

Goals are the pieces of data the agent has to get during the conversation, like a customer's interest, their city or the reason they reached out: every completed goal becomes a column in your Google Sheets.
So without writing a formula or asking anyone, your sheet ends up looking like a lead-qualification report, built entirely from what the AI captured in each chat.

## It connects without touching code

Authorizing your Google account takes minutes and involves no one from IT: it's the same permission you grant when you share a sheet with a coworker.
There's no special template to build or new format to learn: the sheet you already use stays the same, it just fills itself now.

## Keep reading

- WhatsApp CRM: The dashboard where the same leads that reach your sheet also live.
- Automations: The goals and rules that decide what data gets captured and when.
- Conversational CDP: The full customer profile, beyond what fits in a spreadsheet.

## Frequently asked questions about Google Sheets and WhatsApp

- **Can I use a sheet I already have set up?** Yes, you connect the sheet your team already uses and Elocuenti adds the new rows right there.
- **What data lands in the sheet besides contact info?** Any goal you define for the agent, like interest, city or reason for contact, based on how you configure it.
- **Does connecting it erase anything in my sheet?** No, the integration only adds new rows: it never touches or deletes what was already there.
- **Do I need to check the sheet so I don't miss a lead?** No, the sheet is an extra backup: leads are also organized in Elocuenti's CRM.