# Nequi for businesses: get paid on WhatsApp.

URL: https://www.elocuenti.com/en/nequi-payments

Nequi for businesses is how you get paid by Nequi's more than 27 million users in Colombia without leaving the conversation: you send a direct notification to their app, add it to your payment link or generate a QR code, and see the confirmation in the chat within seconds.

## Three ways to get paid with Nequi on WhatsApp

- **Direct notification to the app** The customer gets the charge in their Nequi app and approves it with one tap, without opening any link.
- **Inside the payment link** Nequi shows up next to card, PSE, Bancolombia button and Daviplata in the same checkout, so the customer picks.
- **QR code** The customer scans it from their Nequi app and pays instantly, without typing a single detail.

## How a Nequi charge works

- **You send the charge in the chat.** As a direct notification, inside a payment link or as a QR code, with the amount already set.
- **The customer approves in Nequi.** From their app or their bank, without leaving the WhatsApp conversation.
- **The confirmation lands in the chat.** Within seconds, as soon as Nequi confirms the payment, and it gets reconciled with the order.

## Why getting paid with Nequi matters

Nequi has between 27 and 29 million users in Colombia, more customers than Bancolombia, and since September 1, 2026 it operates as an independent financial company under Grupo Cibest.
Getting paid with Nequi puts your business within reach of a customer base that already uses the app every day to pay and receive money, without asking them to install anything new.
For a business selling on WhatsApp, that means one less bit of friction: the customer doesn't have to leave the chat, reach for a card or copy an account number to pay you.
The app is also used just as much by customers in big cities as in small towns, so getting paid with Nequi widens your reach beyond the capitals too.

## Direct notification, payment link or QR: which to use

All three options get you paid with Nequi; what changes is how they reach the customer.

| Way to get paid | When it fits | What the customer does |
| --- | --- | --- |
| Direct notification | You already know the customer pays with Nequi | Opens their app and approves the charge with one tap |
| Inside the payment link | You don't know which method they'll pick | Chooses Nequi among the checkout options |
| QR code | The customer is in front of a counter or a physical spot | Scans the code from their Nequi app |
| Bulk collection | You're charging the same thing to many customers at once | Gets the charge inside a WhatsApp campaign |

## Nequi in your campaigns too

- **Bulk collections** Send a campaign with the Nequi charge built in to a whole customer base, ready to pay in the same message.
- **Payment reminders** If the customer doesn't pay, the AI follows up and resends the charge without your team having to remember.
- **One more method in the pipeline** The Nequi charge gets logged on the customer's profile, alongside the rest of their purchase history.

## What you see about every Nequi charge

- **Confirmation in the chat** The payment shows up in the conversation within seconds, with no one having to ask if it landed.
- **Automatic reconciliation** Every Nequi charge gets matched to its order on its own, no spreadsheets, no copying data by hand.
- **Collections dashboard** See how many Nequi charges get paid and compare them against your other payment methods.

## Sources

- [With 27 million users, Nequi now surpasses Bancolombia in number of customers](https://www.semana.com/economia/empresas/articulo/con-27-millones-de-usuarios-nequi-ya-supera-a-bancolombia-en-numero-de-clientes-y-se-prepara-para-operar-como-financiera-independiente/202632/) (Semana)
- [About Nequi](https://www.nequi.com.co/conocenos/somos-nequi) (Nequi)

## Keep reading

- Elopay: Elocuenti's payments: payment links, Nequi, QR and Bre-B in a single conversation.
- Bre-B payments: A key or a QR to get paid instantly from any bank or wallet in the country.

## Frequently asked questions about getting paid with Nequi

- **Does the customer need to install anything to pay with Nequi?** No. They already have the Nequi app installed; the charge lands there and they approve it with one tap.
- **Can I get paid with Nequi if the customer prefers card?** Yes. The same payment link includes card, PSE, Bancolombia button, Daviplata and Nequi, and the customer picks.
- **How do I know a Nequi charge got paid?** The confirmation lands in the chat within seconds and the payment is reconciled on your collections dashboard.
- **Does the direct Nequi notification replace the payment link?** No, they add up. Use the direct notification when you already know the customer pays with Nequi, and the link when you want to leave every method open.
- **Can I send a Nequi charge to many customers at once?** Yes, with a bulk collection: a campaign that arrives with the Nequi charge built in, ready to pay in the same message.
- **Does Nequi charge my business anything extra to receive payments?** Nequi's own terms depend on your agreement with them. Elocuenti doesn't add an extra cost for offering this method alongside your other payment methods.