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Mercado Pago over WhatsApp without leaving the conversation.
The Mercado Pago integration lets Elocuenti's AI agent collect payment inside the chat: you set up the payment method from the AI Center, offer installments and the customer pays without ever having to leave the WhatsApp conversation to check out.
What the Mercado Pago integration does
Payment method configurable from the AI Center
You activate Mercado Pago as a payment method straight from Elocuenti's AI Center, with no separate system to manage.
Installments inside the chat
The agent offers Mercado Pago installments whenever the customer prefers, without switching channels.
Payment inside the conversation
The customer gets the charge and pays without leaving WhatsApp, Instagram or Messenger.
Confirmation in the chat
The sale is confirmed in the same conversation where the agent closed it, with no need for the customer to report it back.
One more payment method for your agent
The agent picks the available payment method based on what you configured, with no manual step on every sale.
Purchase history in the profile
What a customer buys and pays through Mercado Pago is added to the profile the AI builds from every conversation.
What businesses use Mercado Pago with Elocuenti for
Closing a sale with installments
A customer asks about a higher-priced item and the agent offers to split it into installments in the same chat.
Collecting without sending the customer elsewhere
The agent generates the charge and the customer pays without leaving the conversation where they were already buying.
Selling on WhatsApp with a familiar method
Customers who already use Mercado Pago find the same method inside the sales conversation.
How Mercado Pago connects to Elocuenti
- 01
Activate Mercado Pago in the AI Center.
Set up the payment method from the Elocuenti dashboard, with whichever installments you want to offer.
- 02
The agent offers it during the sale.
When it fits, the agent suggests Mercado Pago as a payment option inside the chat.
- 03
The customer pays in the conversation.
They pick installments or a single payment and confirm the charge without leaving WhatsApp.
- 04
The sale gets recorded.
The payment is added to the customer's profile and to your sales history in Elocuenti.
Mercado Pago alone vs Mercado Pago with Elocuenti
What changes when a Mercado Pago charge lives inside the sales conversation.
| Aspect | Mercado Pago alone | Mercado Pago with Elocuenti |
|---|---|---|
| Where the customer pays | In a checkout separate from the conversation | Inside the same chat where they bought |
| Payment setup | Managed in a different dashboard | Activated from Elocuenti's AI Center |
| Sale confirmation | The customer has to report that they paid | Confirmed in the conversation automatically |
| Purchase history | Stays only inside Mercado Pago | Added to the profile the AI builds for the customer |
Installments without losing the sale
When a customer hesitates over the total amount, the agent can offer to pay in Mercado Pago installments right in that moment of the conversation, with no manual step from you.
That option sits alongside every other payment method you configure, so the customer picks whichever works best without switching channels.
The payment feeds the customer profile
Every Mercado Pago charge is recorded on the same profile the AI builds from the conversation, alongside what the customer shares and buys through other methods.
That way the agent knows whether it's talking to someone new or a customer who has already paid before, and shapes the conversation with that history in view.
See Elocuenti's customer profileFrequently asked questions about Mercado Pago and WhatsApp
Where do I set up Mercado Pago as a payment method?
It's activated from Elocuenti's AI Center, where you also define the available installments.
Can the customer pay in installments?
Yes, the agent can offer Mercado Pago installments inside the same conversation.
Does the customer leave WhatsApp to pay?
No, the charge and its confirmation stay inside the conversation where they bought.
Does it connect to my ERP, store or CRM?
Shopify, HubSpot, Yango Fleet, Alegra and Siigo connect natively. Any other system you already use connects too, and the agent queries it in real time.
Collect with Mercado Pago without leaving the conversation.
Book a call: we review how you collect payments today, show you the in-chat charge and pick the plan together.