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Siigo and WhatsApp to invoice from the conversation.
The Siigo integration connects your DIAN electronic invoicing to Elocuenti: the invoice is issued through Siigo and reaches the customer over WhatsApp the moment the sale closes or the payment is confirmed inside the chat, with no extra step required.
What the Siigo integration does
DIAN electronic invoicing
Every sale you close in Elocuenti can issue its DIAN electronic invoice through Siigo, with no data entered twice.
Delivered straight over WhatsApp
The invoice arrives in the same conversation where the customer bought, instead of getting lost in a separate email.
Billing concepts
You configure the billing concepts you use and Elocuenti applies them on every invoice issued through Siigo.
Manual or scheduled issuance
Invoice as each sale closes or schedule issuance to match your usual billing cycle.
A test run before production
Validate the invoice format in Siigo's test environment before issuing with your real numbering.
Invoice list with XML and PDF
Every invoice is available with its XML and its PDF, ready to look up or resend whenever it's needed.
What businesses use Siigo with Elocuenti for
Invoicing the moment payment lands
When the customer pays through Elopay inside the chat, the invoice goes out together with the payment confirmation.
Resending an invoice without opening email
The customer asks over WhatsApp and the agent resends it from the same conversation history.
Invoicing recurring charges
Subscriptions or periodic payments get invoiced with no admin team issuing them one by one.
How Siigo connects to Elocuenti
- 01
Connect your Siigo account.
Authorize access from the Elocuenti dashboard and define your billing concepts.
- 02
Test the format.
Issue test invoices in Siigo's test environment before moving to production.
- 03
Invoices come from the conversation.
Every sale or payment in the chat can trigger the electronic invoice.
- 04
The customer gets it on WhatsApp.
The XML and the PDF land in the chat, with no need to check an inbox.
Invoicing with Siigo alone vs with Elocuenti
What changes when the invoice is issued and delivered from the same sales conversation.
| Aspect | Siigo alone | Siigo with Elocuenti |
|---|---|---|
| Issuing the invoice | Someone generates it by hand after the sale | It's triggered by the sale or payment in the chat |
| Delivery to the customer | By email, separate from the sales conversation | Over WhatsApp, in the same conversation |
| Recurring billing | Issuing one at a time each cycle | Invoiced together with the periodic charge |
| Looking up an old invoice | Searching email or Siigo | The agent resends it from the chat history |
DIAN e-invoicing, built for Colombia
This integration issues electronic invoices under DIAN rules and is available in Colombia, where Siigo operates as an invoicing platform.
If you already invoice with Siigo, you don't switch systems: Elocuenti connects to that account and uses your numbering, your concepts and your existing rules.
See Elocuenti's electronic invoicingThe invoice closes the sale in the chat
Selling and collecting over WhatsApp loses its point if the invoice arrives through another channel: that's why the Siigo integration delivers the XML and the PDF in the same conversation.
That holds for a one-off sale and for a recurring charge alike: the customer has the sale, the payment and the invoice in one place, with nothing to look up elsewhere.
Frequently asked questions about Siigo and WhatsApp
Do I have to switch invoicing platforms?
No, Elocuenti connects to your existing Siigo account and uses your usual numbering and concepts.
Can I test before invoicing in production?
Yes, you can issue invoices in Siigo's test environment before moving to real numbering.
Does the customer get the invoice without leaving WhatsApp?
Yes, the XML and the PDF arrive in the same conversation where they bought or paid.
Does it connect to my ERP, store or CRM?
Shopify, HubSpot, Yango Fleet, Alegra and Siigo connect natively. Any other system you already use connects too, and the agent queries it in real time.
Your DIAN invoice, delivered over WhatsApp.
Book a call: we review your Siigo account, show you invoicing from the chat and pick the plan together.