The conversational infrastructure for the AI era.
One conversational AI platform, omnichannel: attraction, conversion and retention across every channel. 24/7. Programmable, measurable, scalable.
Conversations are the new operating system of business.
Today they are fragmented, without infrastructure, without memory. Elocuenti is the layer that orchestrates them.
Fragmented conversations. No infrastructure.
WhatsApp, voice, chat, Instagram — each channel is a silo. No shared memory, no orchestration, no unifying layer. Companies lose context and revenue at every handoff.
- Multiple channels, zero unification
- Memory that dies between sessions
- Human teams absorbing the repeatable
In the AI era, every conversation is programmable.
Elocuenti is the orchestration layer. Every interaction — qualification, closing, recovery, retention — flows through an agent with memory, context, and real access to your systems.
- Memory that builds each customer's profile
- Access to catalog, CRM, and business rules
- Automatic human escalation with full context
Close transactions inside the conversation.
Carts, applications, contracts, bookings, deposits — closed where the customer talks to you. Real-time grounding to your catalog, CRM, or underwriting rules. The deal happens where the conversation does.
- Real-time inventory and catalog
- In-chat checkout & payment link
- Personalized cross-sell & upsell
Outbound, segmented, measured.
Behavioral cohorts. Predictive churn scoring. Multi-channel campaigns with full attribution — every retention dollar tracked end-to-end.
- Behavioral audience builder (intent + history + sentiment)
- Multi-channel campaign sender — WhatsApp, voice, email, SMS
- Predictive churn-risk scoring per customer
- Per-campaign attribution & ROI dashboards
Trust isn't a feature.
It's the architecture.
Every reply is grounded. Every access is scoped. Every action is logged. Enterprise-grade isolation, observability, and compliance — built in from day one.
Replies tied to your source of truth.
Every output is sourced from your catalog, CRM, and documents in real time. If the data isn't there, the agent says so — no invented prices, no hallucinated promises, no phantom links. Grounded by architecture, not by prompt suggestion.
Your data, fenced by design.
Customer profiles, conversation history, and intent signals live within strict boundaries — enforced at the database, vector store, and inference layers. Your data stays yours.
Your data, on your stack — not locked in ours.
Every prompt, tool call, and outcome streams in real time to your warehouse. Query your conversations from Claude, ChatGPT, or any MCP-compatible client. Build your own dashboards, run your own reports, export anywhere. Full audit lineage included.
Right to delete. Right to opt out.
When a customer asks to be deleted, the cascade runs everywhere — CRM, conversation history, vector store, analytics. Opt-out is a primary signal enforced across every channel. Role-based access controls per user, per region, per pipeline.
One infrastructure.
Every channel.
WhatsApp, voice, chat, Instagram, Messenger, your custom channel — the same agent, the same memory, the same customer profile across every channel.
Text, chat, social. The agent that runs the process.
A configurable agent that qualifies leads, builds carts, processes payments, collects KYC documents, books appointments, and routes escalations — across every text-based surface.
- WhatsApp Business API + interactive flows
- Instagram DM and Story replies
- Messenger
- Embedded web widget on any site
- Customer-facing MCP for advanced clients
Phone calls. Real-time. Conversational.
The agent answers inbound calls and places outbound ones — with the same customer profile and memory it uses in chat.
- Real phone number, inbound + outbound
- WhatsApp Calling integration
- Outbound voice campaigns
- Softphone in the dashboard for agents
A living profile of every customer.
Context that persists.
The agent knows every customer — not as a log, as knowledge. Preferences, behavior, sentiment, history.
Every customer, known.
Traits, preferences, and history build a knowledge graph that persists across sessions, channels, and pipeline stages.
Signals before the message.
Price objections, buy signals, frustration — detected before responding. The agent acts on signals, not just words.
Grounded in your knowledge base.
Every answer comes from your catalog, policies, and FAQs — always current, with zero setup.
Built in LATAM,
for the world.
One infrastructure, different in every industry. Pick yours and see how it runs.
Sell from the chat, charge without friction.
Connected catalog, cart, and payment inside WhatsApp. And it recovers what was walking out, on its own.
See solution →Fintech & lendingKYC, credit, and collections in one conversation.
Onboarding, documents, scoring, and collections — no endless forms, no lines.
See solution →Mobility & fleetsSign and retain drivers, on its own.
Driver onboarding, goals, and support over WhatsApp, at the scale of thousands of drivers.
See solution →ServicesBook, support, retain.
Bookings, post-sale support, and retention campaigns, with full customer context.
See solution →Real conversations.
Real revenue.
What you're probably wondering
How does Elocuenti integrate with our platform?
REST APIs + webhooks. It connects to any catalog, payments, logistics and CRM system. An agnostic architecture that works with your current stack without replacing anything.
Can the engine create real orders?
Yes. On WhatsApp and the Web Widget it runs full checkout: it creates orders, processes payments and updates inventory. Instagram operates in conversational mode only, with handoff to transactional channels.
What happens when the AI can't resolve a case?
Automatic escalation to human agents with full conversation context, customer history and resolution suggestions. Zero friction in the handoff.
How is ROI measured?
A real-time dashboard with direct attribution: revenue generated by the engine, tickets deflected automatically and operating costs saved.
What is Elocuenti's SLA?
Enterprise plans include availability tiers and priority 24/7 support, with proactive monitoring of engine health. Specific terms are defined in the contract.
Do you support high volume?
An architecture designed to scale horizontally and sustain high conversation volumes without performance degradation.
How is data security handled?
We encrypt data in transit and at rest, with per-customer data isolation and role-based access controls. We don't process payment data directly and follow security best practices. We can share more details under NDA.
Deploy the agent that
runs the conversation.
A 30-day trial. Real conversations. Real revenue attribution. See the agent run your operation before you commit.