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Wompi integration (Colombia)

Wompi over WhatsApp that collects inside the conversation.

The Wompi integration connects this Colombian payment gateway to Elocuenti: the AI agent or your rep send the charge inside the WhatsApp chat, and the payment confirmation arrives in seconds, without the customer ever having to leave the conversation to pay.

What the Wompi integration does

What businesses use Wompi with Elocuenti for

How Wompi connects to Elocuenti

  1. 01

    Activate Elopay with Wompi.

    Connect your account from the Elocuenti dashboard: the Wompi integration is ready right away.

  2. 02

    The agent collects in the chat.

    The AI or your rep generate the link, the Nequi notification or the QR inside the conversation.

  3. 03

    The customer pays their way.

    Card, PSE, the Bancolombia button, Daviplata, Nequi, QR or Bre-B: the choice is the customer's.

  4. 04

    You confirm and reconcile.

    The payment is confirmed in the chat and lands reconciled against its conversation on the collections dashboard.

Collecting with Wompi alone vs with Elocuenti

What changes when a Wompi charge lives inside the WhatsApp conversation.

AspectWompi aloneWompi with Elocuenti
Where the customer paysLeaves the chat for a separate checkoutPays without leaving the WhatsApp conversation
Payment confirmationCheck the Wompi dashboard or an emailArrives in the chat in seconds, median 1.3 s
ReconciliationCross-checking payments against customers by handEvery payment links automatically to its conversation
Collecting via NequiThe customer opens a link to payThe customer approves from their own Nequi app
Collecting from many customersSending links one by oneA WhatsApp campaign charges the whole audience

Elopay with Wompi is built for Colombia

This integration collects in Colombian pesos and is available in Colombia: it's the base of Elopay, how Elocuenti lets you collect inside the chat.

Besides Wompi, the conversation can also collect through a direct Nequi notification and through Bre-B, so the customer always finds a method they already use.

See Elopay, Elocuenti's collections

Preferential rates, no added friction

Connecting Wompi to Elocuenti gets you preferential rates on collections, with no separate negotiation with the gateway on your own.

The collections dashboard shows link-to-payment conversion and conversion by method, so you know what your customers prefer and adjust with data.

Frequently asked questions

Frequently asked questions about Wompi over WhatsApp

How is this different from using Wompi directly?

The charge is created and confirmed inside the WhatsApp chat, with automatic reconciliation and preferential rates.

Can I collect via Nequi without a link?

Yes, the direct Nequi notification lets the customer approve the charge from their own app, with no link to open.

How long does the payment take to show in the chat?

The median is 1.3 seconds from the moment the bank confirms the payment.

Does this integration work outside Colombia?

No, Elopay with Wompi collects in Colombian pesos and is available in Colombia.

Does it connect to my ERP, store or CRM?

Shopify, HubSpot, Yango Fleet, Alegra and Siigo connect natively. Any other system you already use connects too, and the agent queries it in real time.

Collect with Wompi without leaving WhatsApp.

Book a call: we review your current collections, show you the in-chat charge and the preferential rates and pick the plan together.