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Yango Fleet and WhatsApp to run your fleet over chat.
The Yango Fleet integration connects your drivers' data to Elocuenti: balance, license and trips reach the AI agent, which answers every driver on WhatsApp, tops up balance via Nequi and segments the whole fleet by their real risk of churn.
What the Yango Fleet integration does
Driver data in the chat
Balance, license and trips for every Yango Fleet driver are available to the agent before it answers.
Several fleets at once
If you run more than one fleet, Elocuenti manages all of them from the same place.
Automatic retention segments
New, Early Churn, Churn and Active are calculated on their own from each driver's real behavior.
Balance top-ups via Nequi
The driver tops up their balance over WhatsApp with a direct Nequi notification, without leaving the chat.
Alerts for drivers with no balance
The agent spots drivers with no balance and writes to them to top up before they're taken out of service.
Commission billing
Fleet commissions get billed from the same conversation with the driver.
What fleets use Yango Fleet with Elocuenti for
Recovering drivers at risk of churn
The agent writes to drivers in the Early Churn segment before they stop operating altogether.
Solving balance issues with no friction
A driver with no balance tops up over WhatsApp in seconds, instead of visiting a physical point.
Serving the whole fleet without calls
Hundreds of drivers get an instant answer on license, trips or commissions with no call to support.
How Yango Fleet connects to Elocuenti
- 01
Connect your Yango Fleet account.
Authorize access from the Elocuenti dashboard for one or several fleets.
- 02
Fleet data syncs.
Balance, license and trips for every driver become available to the agent.
- 03
Segments calculate on their own.
New, Early Churn, Churn and Active update based on each driver's behavior.
- 04
The agent answers and collects.
It replies on WhatsApp, tops up balance via Nequi and bills commissions with no rep needed.
Yango Fleet alone vs Yango Fleet with Elocuenti
What changes when every driver has an AI agent available on WhatsApp.
| Aspect | Yango Fleet alone | Yango Fleet with Elocuenti |
|---|---|---|
| Checking balance or trips | The driver calls or visits a physical point | The agent answers on WhatsApp with their real data |
| Balance top-up | Depends on a point or a separate process | Direct Nequi notification from the conversation |
| Drivers at risk of churn | Spotted by reviewing reports by hand | The Early Churn segment calculates itself and the agent writes in |
| Commission billing | A process handled apart from the driver | Billed from the same conversation with them |
Nequi top-ups, built for Colombia
Balance top-ups with a direct Nequi notification are available in Colombia, where thousands of drivers already use that app to receive and move money.
The rest of the integration (fleet data, segments and billing) works with any fleet connected to Yango Fleet.
See Elocuenti's Nequi paymentsRetention gets ahead of the loss, not after it
When a driver stops operating, there are almost always signals before that: fewer trips, repeated low balance, a license about to expire. The Early Churn segment gathers those signals on its own.
The agent writes to that driver before they leave for good, with a message that answers their real situation instead of a generic reminder.
Frequently asked questions about Yango Fleet and WhatsApp
Does it work with more than one fleet?
Yes, you can connect and manage several fleets from the same Elocuenti account.
How are the retention segments calculated?
New, Early Churn, Churn and Active are calculated on their own from each driver's real behavior, with no manual setup.
Can a driver top up balance without leaving WhatsApp?
Yes, the direct Nequi notification lets them approve the top-up from their own app without opening a link.
Does it connect to my ERP, store or CRM?
Shopify, HubSpot, Yango Fleet, Alegra and Siigo connect natively. Any other system you already use connects too, and the agent queries it in real time.
Your Yango fleet, answered on WhatsApp with AI.
Book a call: we review your Yango Fleet operation, show you the retention segments and pick the plan together.