Electronic invoicing (DIAN) on WhatsApp.
DIAN electronic invoicing is the legally binding invoice Colombia's tax authority requires for every sale a business makes. Elocuenti issues it with Alegra or Siigo and sends it to the customer over the same WhatsApp chat where the sale closed.
What Elocuenti's electronic invoicing does
DIAN electronic invoicing
With Alegra or Siigo, based on the sale closed in the conversation, with no double entry.
Sent over WhatsApp
The customer gets their invoice in the same chat where they bought, with the XML and the PDF.
Draft test before production
A draft environment to validate your invoice concepts before issuing in production.
Invoicing concepts
You define which concepts to use so every invoice comes out with the right line item.
Scheduled or manual issuing
Every sale invoices itself, or you issue it yourself whenever you need to.
Invoice list with XML and PDF
All your invoices in one place, ready to download or resend.
How a WhatsApp electronic invoice works
- 01
The sale closes in the chat.
The AI or your rep collects the payment, or you log the sale from a connected system.
- 02
Elocuenti builds the invoice.
With the right concept, on top of Alegra or Siigo, however your invoicing is set up.
- 03
DIAN validates the document.
The invoice gets issued with legal validity, with its XML and its PDF.
- 04
It reaches the customer over WhatsApp.
In the same conversation thread, with no need to ask for it through another channel.
Separate electronic invoicing vs invoicing over WhatsApp
Invoicing separately means logging into another system and then finding a way to send it. On WhatsApp it stays inside the same sale.
| Aspect | Separate invoicing | Electronic invoicing on WhatsApp |
|---|---|---|
| Where it's issued | In another system, apart from the payment | From the same sales conversation |
| How it reaches the customer | By email or they have to ask for it | Over WhatsApp, in the same chat |
| Double entry | The sale data gets typed in again | Uses the data already in the conversation |
| Validation | Checked by hand against DIAN | Tested as a draft before production |
| History | Scattered across systems | A single list with each invoice's XML and PDF |
Who Elocuenti invoices with
Alegra
DIAN electronic invoicing issued from Elocuenti using your Alegra account.
Siigo
The same DIAN electronic invoicing, on your Siigo account, sent over WhatsApp.
Elopay
Every payment collected in the chat with Elopay can invoice in the same flow.
Electronic invoicing in Colombia
DIAN electronic invoicing is mandatory for businesses in Colombia, and Elocuenti issues it using your Alegra or Siigo account, with no need to switch invoicing providers.
The rest of Elocuenti (the agent, the CRM, campaigns) works in any country you sell in; DIAN electronic invoicing is the piece built for the Colombian business.
Frequently asked questions about DIAN electronic invoicing
Do I need Alegra or Siigo to invoice from Elocuenti?
Yes, one of the two. Elocuenti issues the DIAN electronic invoice using your existing Alegra or Siigo account.
Can I test invoicing before issuing in production?
Yes. A draft environment lets you validate your concepts before issuing invoices with legal validity.
How does the customer receive their invoice?
Over WhatsApp, in the same chat where they bought, with the XML and PDF ready to download.
Which country does this electronic invoicing apply to?
Colombia, before DIAN. The rest of Elocuenti works in any country you sell in.
Does it connect to my ERP, store or CRM?
Shopify, HubSpot, Yango Fleet, Alegra and Siigo connect natively. Any other system you already use connects too, and the agent queries it in real time.
Invoice without leaving the chat.
Book a call: we review your invoicing with Alegra or Siigo and pick the plan together.