The payment gateway to get paid on WhatsApp.
A payment gateway for WhatsApp is how you get paid inside the conversation, without pulling the customer out of the chat: you send a payment link or a direct notification to their wallet, and the confirmation lands in seconds. Elopay is Elocuenti's payment gateway for businesses in Colombia, natively integrated with Wompi.
How you get paid in the conversation with Elopay
Payment link
One checkout with card, PSE, Bancolombia button, Daviplata or Nequi, so the customer picks how to pay.
Direct notification to Nequi
The customer gets it in their Nequi app and approves it with one tap, without opening any link.
QR code
They scan it from whatever bank or wallet they already use, without typing a single detail.
Bre-B
With a key or a QR, the customer pays instantly from any bank or wallet in the country.
Bulk collections
A campaign that arrives with the charge built in, ready to pay in the same message, to a whole customer base.
Automatic reconciliation
Every payment gets matched to its order on your collections dashboard, no spreadsheets, no copying data by hand.
How a WhatsApp payment works
- 01
You build the charge in the chat.
The AI or your rep creates it with the amount and, if the customer prefers, the payment method.
- 02
The customer pays without leaving WhatsApp.
With card, PSE, Nequi, QR or Bre-B, from their bank or their wallet.
- 03
The confirmation lands in the chat.
Within seconds, as soon as the bank or wallet confirms the payment (median 1.3 seconds).
- 04
Everything gets reconciled.
The payment is matched to the order and shows up on your collections dashboard, ready for your books.
Traditional gateway vs paying inside the chat
A traditional gateway pulls the customer out of the conversation. Elopay collects without pulling them out.
| Aspect | Traditional gateway | Paying in the chat with Elopay |
|---|---|---|
| Where the customer pays | On a separate page, outside the conversation | Without leaving the WhatsApp chat |
| Methods in one charge | Almost always one or two, mostly card | Card, PSE, Nequi, QR and Bre-B in the same charge |
| Confirmation | A separate email or alert someone has to check | Lands in the conversation within seconds |
| Reconciliation | Matched to the order by hand | Automatic, against the order from the conversation |
| Invoicing | On a separate system, apart from the charge | Electronic, filed with the DIAN, sent in the same chat |
What you see and control about the charge
Collections dashboard
How many links and notifications get paid, by method, to know where to improve conversion.
Payments API
Connect your systems to create charges from there and confirm them in the conversation.
Electronic invoicing
Every sale generates its DIAN invoice with Alegra or Siigo, and you send it to the customer on WhatsApp.
What Elopay runs on
Elopay runs on Wompi with a native integration, with preferential rates for Elocuenti businesses. You connect your account once and collect from every conversation from there, in Colombian pesos.
The rest of Elocuenti (the agent, the CRM, campaigns) works in any country you sell in; Elopay is the collections piece built for the Colombian business.
Why paying inside the chat works
92% of internet users in Colombia use WhatsApp: it's the most used platform in the country. That's where your customer already is, so charging them right there skips the extra step of sending them to another page to finish the purchase.
With Elopay that charge lands in the same thread where the customer asked a question, negotiated the price or ordered the product, and the sale closes before it goes cold.
Frequently asked questions about Elopay
Does Elopay work outside Colombia?
No. Elopay is Elocuenti's payment gateway for businesses in Colombia. The rest of the product, including collecting inside the conversation, works in any country you sell in.
What if the customer doesn't have Nequi?
They pay with the payment link: card, PSE, Bancolombia button, Daviplata or Bre-B, whatever they have on hand.
How do I reconcile payments with my orders?
Reconciliation is automatic: every payment gets matched to the order from the conversation on your collections dashboard.
Does Elopay issue electronic invoices?
Yes, filed with the DIAN, with Alegra or Siigo, and you send it to the customer in the same WhatsApp chat.
Do I need to switch gateways to use Elopay?
Not necessarily. Elopay runs on Wompi with a native integration: if you already work with Wompi you connect your existing account, and if not, you create one in the same activation process.
How is data protected?
We encrypt data in transit and at rest, isolate each business's data and control access by role. Payments are processed by the payment gateway: we don't store card data.
Get paid inside the conversation.
Book a call: we review how you collect payments today, show you Elopay on a case like yours and pick the plan together.